Last updated: 22 May 2026 | Last audited: 22 May 2026
At Sécra Shoes, we believe that style and comfort should be accessible to everyone. We are committed to ensuring that our digital environment is welcoming, inclusive, and provides a seamless experience for all customers, regardless of ability.
Our Commitment
We work to meet and maintain the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of guidelines developed by the World Wide Web Consortium (W3C) to ensure that web content is perceivable, operable, and understandable for people of all abilities. We view accessibility as an ongoing commitment, not a one-time project, and we actively remediate issues as they are identified.
Measures We Are Taking
We have adopted the following principles and practices to maintain our commitment to website accessibility:
Integrating Accessibility: We include accessibility as a key requirement in our design, development, and content creation processes.
Automated Weekly Auditing: We run automated accessibility audits on a weekly basis using axe, an industry-standard accessibility testing tool. Issues identified are reviewed and remediated as part of our regular development cycle, with a documented log maintained for each audit.
Independent Review: We engage EqualWeb, our accessibility platform provider, to audit and certify our accessibility implementation on a regular basis. We are committed to supplementing this with independent third-party audits to ensure our efforts are verified objectively.
Manual Testing: In addition to automated tooling, we conduct manual assessments to identify and address accessibility barriers that automated tools may not detect.
Always Learning: Our team maintains ongoing contact with professional accessibility providers to better understand and implement best practices as standards evolve.
Making Our Website Accessible to All
Our website is designed to assist people of all abilities, with special profiles designed to improve access for people experiencing blindness (including colour blindness and other vision difficulties), motor skills challenges, epilepsy, ADHD, learning difficulties, age-related challenges, or dyslexia. You can also customise the features of the website to suit your specific needs and preferences, by making adjustments to navigation, colour, content formatting, and cursor usability.
EqualWeb powers our accessibility interface. It is regularly tested to ensure it meets our expectations for accessibility as well as applicable legal standards.
Using the Accessibility Tool
Our Accessibility link can be found in the footer of every page. You can also open it directly using the button below:
Once open:
- Select the accessibility link in the footer of every page, or use the button above.
- Review the menu of accessibility profiles and individual adjustments.
- Choose a profile (for example, "Visually Impaired Profile") or enable specific features that work best for you.
Accessibility Profiles and Customisation
Content & Language Adjustments
Screen Reader Adjustment: Helps improve compatibility with screen readers such as JAWS, NVDA, VoiceOver, and other assistive technologies.
Keyboard Navigation: Supports full navigation using only the keyboard (for example, Tab, Shift+Tab, Enter, and arrow keys).
Readable Fonts: Changes fonts across the site to more readable, high-legibility styles.
Read Page / Text-to-Speech: Reads page content aloud to assist users who benefit from auditory support.
Visual & Display Adjustments
Bigger Text / Smaller Text: Quickly increases or decreases the font size across the site.
High Contrast: Adjusts colour schemes such as light text on dark backgrounds, or vice versa.
Dark Mode / Light Mode: Switch between darker and lighter themes for more comfortable viewing.
Colour Blind Friendly: Adjusts the site's colours to improve access for users experiencing colour vision challenges.
Bright Background / Dark Background: Changes the background to a solid, high-contrast colour to reduce visual stimulus and clutter.
Orientation & Navigation Adjustments
Highlight Links & Titles: Emphasises clickable elements and headings for easier scanning and navigation.
Mute Sounds: Silences all sounds originating from the website.
Hide Images: Removes images to create a text-focused experience that may also increase loading speed.
Stop Animations: Pauses all moving, blinking, and flashing content that could be distracting or uncomfortable for some users.
Reading Guide: A helpful horizontal reading line that follows your cursor.
Cognitive & Focus Adjustments
Cursor Enhancements: Enlarges or highlights the cursor to make it easier to locate and track on the screen.
Tooltips and Explanatory Text: Displays additional explanations and hints for interactive elements.
Compatibility & Standards
The EqualWeb accessibility tool is consistently updated and supports:
- Major Browsers: Chrome, Firefox, Safari, Edge, and their mobile equivalents.
- Assistive Technologies: JAWS, NVDA, VoiceOver, TalkBack, and other screen readers.
- Navigation Methods: Full keyboard navigation, switch controls, and voice commands.
Our website is continuously scanned by EqualWeb's AI and supplemented with rigorous manual assessments. We target WCAG 2.1 AA conformance in line with the Americans with Disabilities Act (ADA) and work to resolve identified issues promptly.
Known Limitations
While we work diligently toward full WCAG 2.1 AA conformance, some areas of our site may not yet fully meet all criteria. We are committed to identifying and addressing these gaps through our ongoing audit and remediation process.
Some functionality on our site is provided by third-party platforms, including Okendo (customer reviews) and Gorgias (customer support and live chat). These components are outside our direct development control. Where possible, we configure these integrations to meet contrast, labelling, and keyboard navigation standards. We encourage you to contact us if you experience accessibility difficulties with any part of the site, including third-party features.
Encountered a Barrier? Please Let Us Know
If you are having difficulty accessing any content, feature, or functionality on our site, we want to hear from you so we can address it as quickly as possible. Your feedback helps us improve the experience for everyone.
You can contact us at: support@secrashoes.com
What Happens Next?
We will respond within 72 hours and provide any assistance or alternative formats you may need. If you raise an accessibility issue, we will investigate promptly, communicate our findings, and let you know once it has been resolved so you can get back to shopping.
Third-Party Content
Our site may occasionally link to or feature content from third-party platforms (including social media and payment gateways). We cannot guarantee the accessibility of external content, but we encourage you to contact us if you encounter difficulties and we will do our best to assist.
Thank you for helping us make the Sécra Shoes experience better for everyone.